תנאי שימוש

Welcome to LAURELIA. By using this website or placing an order, you agree to the terms and conditions below.

1. Product Information

We make every effort to present our products, colors, sizes, images, and descriptions as accurately as possible. However, slight differences may occur between how a product appears on screen and how it appears in person due to lighting, photography, and screen settings.

2. Prices and Payment

All prices on the website are displayed in Israeli New Shekels (ILS), unless stated otherwise.

Payments are processed through the payment methods available on the website and through secure third-party payment providers.

An order is considered confirmed only after payment has been successfully completed and an order confirmation has been issued.

3. Product Availability

All orders are subject to product availability.

If a product is unavailable, incorrectly priced, contains incorrect information, or is affected by a technical issue, LAURELIA may contact the customer to correct or cancel the order. If an order is cancelled, the amount paid for the cancelled item will be refunded.

4. Shipping

Orders are shipped in accordance with the Shipping Policy published on the website.

Estimated delivery time within Israel is generally 6–14 business days unless otherwise stated.

Delays may occur due to shipping carriers, high demand, holidays, weather conditions, or other circumstances beyond our control.

Customers are responsible for providing accurate and complete shipping details, including address and phone number.

5. Returns and Refunds

A return request may be submitted within 14 days from the date the order is received, subject to the Return and Refund Policy published on the website.

Returned items must be unused, unworn, unwashed, undamaged, and in the condition in which they were received.

6. Order Cancellations

Cancellation, return, and refund requests will be handled in accordance with our store policies and applicable Israeli law.

7. Use of the Website

The website may not be used for illegal activity, unauthorized access, fraud, impersonation, interference with website operations, or any activity that may harm LAURELIA, its customers, or third parties.

8. Intellectual Property

All content on this website, including the LAURELIA brand name, logo, design, text, images, graphics, and website content, is protected by intellectual property rights.

Content may not be copied, distributed, published, or used commercially without prior permission.

9. Liability

LAURELIA makes reasonable efforts to keep the website operating properly and securely but cannot guarantee uninterrupted access or that the website will always be free from technical errors.

Nothing in these Terms of Service is intended to limit any consumer rights that cannot be waived under applicable Israeli law.

10. Changes to These Terms

LAURELIA may update these Terms of Service from time to time. The version published on the website will be the current and applicable version.

11. Contact

For questions regarding an order, product, shipping, return, or refund, please contact us through:

WhatsApp: +972 55-711-0165
Instagram: Laurelia.il

LAURELIA
https://laurelia.co.il